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Privacy Policy

Last Updated: 25 November 2025

This Privacy Policy explains how Bab Al Hasoob Elect Devices Tr (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects personal information when you visit or make a purchase through our website (“Site”). We are committed to safeguarding customer privacy in accordance with applicable laws of the United Arab Emirates (UAE), including relevant provisions of the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).

1. Information We Collect

We may collect the following categories of personal information:

1.1 Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely via third-party payment gateways; we do not store full card details)

  • Account login details (if applicable)

  • Communication history (emails, messages, support queries)

1.2 Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Cookies and tracking technologies

  • Website usage data (pages visited, time spent, referring URLs)

1.3 Third-Party Information

We may receive data from:

  • Payment processors

  • Delivery partners

  • Analytics providers

2. How We Use Your Information

We use personal data for the following purposes:

  • To process and deliver orders

  • To provide customer support

  • To create and manage user accounts

  • To improve website functionality and user experience

  • For fraud detection and prevention

  • To send order updates, promotional messages, and important notifications (opt-out available)

  • To comply with UAE laws and regulatory requirements

3. Data Storage & Protection

  • Data is stored on secure servers with industry-standard encryption protocols.

  • Access to personal information is restricted to authorized personnel only.

  • We implement administrative, technical, and physical safeguards to prevent unauthorized access, alteration, or misuse.

4. Data Sharing & Disclosure

We may share information with:

  • Payment processors (e.g., card gateways, wallets)

  • Shipping and logistics providers to deliver orders

  • IT service providers for hosting and analytics

  • Law enforcement or regulatory bodies when legally required

We do not sell, trade, or rent personal information to third parties.

5. Your Rights

Subject to UAE PDPL, you may:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal and operational limitations)

  • Withdraw consent for marketing communications

  • Request information about how your data is processed

6. Cookies Policy

We use cookies to:

  • Improve website functionality

  • Analyze traffic

  • Store user preferences

  • Enhance shopping experience

Users may disable cookies through browser settings, but this may affect website functionality.

7. Third-Party Links

Our Site may include links to external websites. We are not responsible for their privacy practices or content.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.

9. Contact Information

For privacy-related inquiries, contact:
Bab Al Hasoob Elect Devices Tr
Sharjah, United Arab Emirates
Email: babalhasoob@gmail.com
Phone: +971 585821101

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